Lelo 10 year Warranty
How do I get my LELO 10 year warranty? Every Lelo customer will receive a Claim Number which can be found on the card included in the Lelo packaging. Please look out for it because if you don’t you will be loosing out.
Lelo is a premier brand of sex toys and such offer premier service. Please take not that not all adult toys are created equal as can be borne out by the price.
You will HAVE to register your toy/product on the Lelo website after purchase in order to initiate the 10 year warranty. If you do not you will not be protected. You cannot register it years after purchase.
Once you have registered it, it will produce a special code. If a Lelo sex toy you purchased form Lola Montez is faulty, please call us on 0861 565266 90861 LOLA MO) or 011 784 2173 or via our Contact Us page on the www.lolamontez.co.za website contact us via email on email@example.com. and one of our team will get back to you as soon as possible.
We do not accept adult toys that were not purchased from us so you will need to remind us when, where and how it was purchased from us. If the vibrator was bought from us Lelo will instruct us what to do with the item. Just a heads up – please make sure that the toy is uber clean before returning it to us. We reserve the right to destroy it if it has not been cleaned, we will not give you the opportunity to collect it. It is punishment for being siff. So just don’t!