How do I track my order?

How do I track my order?

The important question of how to track your order is oOnce your order has been packed, the courier process is completed. We place the parcel into the courier bag once it has been addressed. There is no branding or product description on the flyer bag or on the weigh bill.

The weigh bill number will be your tracking number. Currently we use a courier company called ‘The Courier Guy’. They have an online tracking system where you can track and trace your parcel.

If you are situated in a metropolitan area like Johannesburg, Durban, Pretoria or Cape Town delivery is much quicker than if you are situated in Gat Sonder Water.

You will usually receive your parcel within 48 hours of Lola Montez having received proof of payment, so if you have selected the EFT option please do not forget to send your proof of payment details to our accounts department. You can forward the proof of payment for your adult toys to info@lolamontez.co.za

You can call 011-7842173 or email us on info@lolamontez.co.za for your tracking number – you will then be able to track your order online by using the courier’s tracking processes.

We will always let you know if there has been a hitch with delivering your sex toys. Sometimes our distributors are out of stock or a vibrator has been discontinued. If this is the case we will call you to ask if you want to go on back-order, cancel or replace your adult toy with an alternative.

Please don;t forget to follow us on our social media pages. Every interaction with us on any of the platforms helps build the business. Write a review on the vibrator you bought and if you want to learn more about sex and sexuality subscribe to our monthly newsletter. For entertaining videos don;t forget to subscribe to our YouTube Channel  It’s simple.

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