Discounts? How do I qualify for discounts?

Discounts? At Lola Montez, we are constantly ensuring that you receive the best deals possible on all our sex toys and lingerie and not everybody is entitled to a discount. You have to be special to qualify but you can. You will need to sign up for our newsletter and don't forget to subscribe to our YouTube Channel and follow us on all our social media platforms. You can also create an account on the www.lolamontez.co.za website. By creating an account, signing up for our newsletter, and receiving notifications from our partners, you are guaranteed to receive the earliest notifications on promotions, discounts, and adult toy giveaways. WE offer only the best sex toys available in the South African market and whilst they may be expensive they are only the best quality and some even come with a 10 year warranty - see the Lelo Brand of adult toys. We try to keep our prices as low as we can but prices often fluctuate with the rise and fall of the rand. It is very difficult to predict how much an adult toy is going to cost next time around. At the moment shipping is extremely expensive (during Covid 2020) so we may be more out of stock than we are used to. Once you are a preferred Lola Montez client keep your eye on our monthly newsletter which may contain discounts that only last for a couple of days or until stock lasts. We do have terms and conditions on some of the promotions but they will always be clear before you buy your toy. If you are unsure of any purchase please leave a message for us on the Contact Us Page

Is using card safe?

Is using my card safe when purchasing on the Lola Montez site? As more and more consumers shop online, new risks are exposed whilst the anonymity of the internet poses the danger of unauthorized credit/debit card purchases. We make use of the Payfast payment portal. We do everything in our power to ensure that your sex toy purchases are safe and secure and you can be rest assured that delivery is discreet and your information will never be shared. The Lola Montez Bank Account is
  • Name: Lola Montez -
  • Bank: First National Bank
  • Account Number: 624 563 942 63 -
  • Branch Code: 250655 -
  • Type of Account: Cheque
What are my payment options? Lola Montez offers various secure and discreet payment methods from Credit Card and Debit Card payments to EFT into the Lola Montez Bank account details above. Our payment portal is linked to Payfast. A secure payment portal used by many online stores. If you feel unsafe about what Lola Montez offers by way of payment options please do not hesitate to contact our help desk on 011-784 2173 or 0861 LOLA MO (0861 5652 66).

Can I pay by EFT?

You are welcome to pay us for your adult toys and lingerie via traditional bank transfer. When completing your order, you'll have the option to select "EFT" and then you can pay by EFT. Please note that we will only be able to release your order upon reflection of the funds in our bank account. Depending on your bank, this could take a few days to clear. To expedite your order, we suggest emailing your proof of payment directly from the bank to info@lolamontez.co.za. All EFT based orders will be cancelled after 3 days, if no funds are received to avoid unnecessarily reserving stock. If you need a couple of extra days for pay day - we know the feeling, just let us know by contacting us on the Lola Montez Contact us page and we'll make a plan.

Lola Montez Bank Account Details?

The Lola Montez Bank Account is
  • Name: Lola Montez -
  • Bank: First National Bank
  • Account Number: 624 563 942 63 -
  • Branch Code: 250655 -
  • Type of Account: Cheque
What are my payment options? Lola Montez offers various secure and discreet payment methods from Credit Card and Debit Card payments to EFT into the Lola Montez Bank account details above. Our payment portal is linked to Payfast. A secure payment portal used by many online stores. If you feel unsafe about what Lola Montez offers by way of payment options please do not hesitate to contact our help desk on 011-784 2173 or 0861 LOLA MO (0861 5652 66).  Is paying by credit/debit card safe? As more and more consumers shop online, new risks are exposed whilst the anonymity of the internet poses the danger of unauthorized credit/debit card purchases. We make use of the Payfast payment portal. We do everything in our power to ensure that your sex toy purchases are safe and secure and you can be rest assured that delivery is discreet and your information will never be shared.

Can I pay by EFT?

You are welcome to pay us for your adult toys and lingerie via traditional bank transfer. When completing your order, you'll have the option to select "EFT" and then you can pay by EFT. Please note that we will only be able to release your order upon reflection of the funds in our bank account. Depending on your bank, this could take a few days to clear. To expedite your order, we suggest emailing your proof of payment directly from the bank to info@lolamontez.co.za. All EFT based orders will be cancelled after 3 days, if no funds are received to avoid unnecessarily reserving stock. If you need a couple of extra days for pay day - we know the feeling, just let us know by contacting us on the Lola Montez Contact us page and we'll make a plan.

Can I pay by EFT?

You are welcome to pay us for your adult toys and lingerie via traditional bank transfer. When completing your order, you'll have the option to select "EFT" and then you can pay by EFT. Please note that we will only be able to release your order upon reflection of the funds in our bank account. Depending on your bank, this could take a few days to clear. To expedite your order, we suggest emailing your proof of payment directly from the bank to info@lolamontez.co.za. All EFT based orders will be cancelled after 3 days, if no funds are received to avoid unnecessarily reserving stock. If you need a couple of extra days for pay day - we know the feeling, just let us know by contacting us on the Lola Montez Contact us page and we'll make a plan. What are my payment options? Lola Montez offers various secure and discreet payment methods from Credit Card and Debit Card payments to EFT. Our payment portal is linked to Payfast. A secure payment portal used by many online stores. If you feel unsafe about what Lola Montez offers by way of payment options please do not hesitate to contact our help desk on 011-784 2173 or 0861 LOLA MO (0861 5652 66). What are Lola Montez's Bank Account Details?
  • Name: Lola Montez -
  • Bank: First National Bank
  • Account Number: 624 563 942 63 -
  • Branch Code: 250655 -
  • Type of Account: Cheque
 Is paying by credit/debit card safe? As more and more consumers shop online, new risks are exposed whilst the anonymity of the internet poses the danger of unauthorized credit/debit card purchases. We make use of the Payfast payment portal. We do everything in our power to ensure that your sex toy purchases are safe and secure and you can be rest assured that delivery is discreet and your information will never be shared.

What are my payment options?

Our payment options at Lola Montez offers various secure and discreet payment methods from Credit Card and Debit Card payments to EFT to pay for your erotic toys and lubricants. If you do pay by EFT please make sure that you send us proof of payment because your adult toy will only be dispatched once payment has been received. Can I pay via EFT? You are welcome to pay us via traditional bank transfer. When completing your order, you'll have the option to select "EFT" Please note that we will only be able to release your order upon reflection of the funds in our bank account. Depending on your bank, this could take a few days to clear. To expedite your order, we suggest emailing your proof of payment directly from the bank to info@lolamontez.co.za. Please take note that All EFT based orders will be cancelled after 3 days, if no funds are received to avoid unnecessarily reserving stock. If you need an additional couple of days for pay day please send us a message on our Contact Us Page and we'll try to accommodate you.   What are Lola Montez's Bank Account Details?
  • Name: Lola Montez -
  • Bank: First National Bank
  • Account Number: 624 563 942 63 -
  • Branch Code: 250655 -
  • Type of Account: Cheque
 Is paying by credit/debit card safe? As more and more consumers shop online, new risks are exposed whilst the anonymity of the internet poses the danger of unauthorized credit/debit card purchases. We make use of the Payfast payment portal.

How do I make a purchase?

How do I make a purchase? Once you have decided on a product, click on the box which reads ‘Add to Cart’. This product will then be added to your shopping cart and will remain there until you are ready to check out. Please note that adding a product to your box DOES NOT reserve the item for you. Your sex toys and other Items are only reserved upon Checkout and Payment. If you hover your mouse over the top right hand corner logo which reads ‘Cart’, you will be able to see the products which you have added into your cart. By clicking on the cart, it automatically takes you to the checkout process. You will see your product summary, the full price, excluding shipping,  at which you have bought the adult toy and product, and a summary of the delivery cost, bringing you to the total of your purchase. You can then either login as an already existing customer (which means you don’t need to enter your details again, as they are already stored); or you have the option to proceed as a quick checkout simply by entering your delivery address and contact details necessary for the delivery process. You then select your payment method and click on confirm. You will then be directed to either the direct credit card payment module, where your payment will be processed immediately, (we use the Payfast payment portal). You can also purchase by paying via EFT. Remember if you are planning to do an EFT Lola Montez do not ship until we have proof of payment. Please make sure that you send the proof of payment for your adult toy purchase to info@lolamontez.co.za. If you are unsure how to order your adult toys online you can always call our help desk on 0861 56 5266 (0861 LOLA MO) or on 011-78421 73 for help or use our Contact Us Page on the Lola Montez Site.  You can always email us your order and we can talk you through payment and delivery options. We want to ensure that your shopping experience is as easy and convenient as possible.    
Is VAT included?  Is vat included or are all prices displayed inclusive of VAT? Yes, all prices displayed under each product are already inclusive, you will never pay more than the displayed price. WE know many sites make it look as if they are cheaper and then when you check out they add an additional 15% for Value Added Tax. You will not get this surprise on the Lola Montez site. What you see is what you pay for your adult toys. If you have received a birthday voucher for a sex toy purchase you will only ever have to pay less. So how do you become one of those special people who can receive a special promo code for your birthday or for a product launch? You have to subscribe to our newsletter (see the pop up on the blog pages) and follow us on social media. All you have to do is click on the links on the right hand side of our web page. We will always bring you the very best in sex toys for women and sex toys for men. Don't forget to subscribe to our YouTube Channel and watch the videos on sex toys and relationship advise. The videos are full of sex tips and sex advise. All our items are packaged and shipped discreetly with a courier. The parcel will have no identifiable branding or descriptions so you can be rest assured that your parcel will be delivered discreetly. Did you know that Sharon Gordon writes for the Saturday Star every week?

International Orders - Can Lola Montez deliver outside of South Africa?

International Orders - Can Lola Montez deliver outside of South Africa?  Yes, Lola Montez ships to Namibia, Swaziland, Botswana & Lesotho, shipping costs a lot more. We have many clients who purchase our sex toys from Ghana, Nigeria and Zimbabwe (but hey collect and take it home in the suitcase). Deliveries to these areas take anything from up to 4 to 8 working days (provided there are no unforeseen delays) and delivery charges are calculated according to the size, weight, and value of your order). Once you have added your adult toys, lubricant and lingerie to your cart, proceed to checkout and opt for the EFT payment option. We will then contact you once we have obtained an accurate quote from our courier company (based on your order and the above variables),  you will then have the option to proceed with your payment or to cancel should you wish. Many clients arrange their own courier to collect, and this option is available to you. Please leave an instruction in the delivery instruction box on your order. Please make sure that adult toys are legal in your country as we cannot be held responsible for items being confiscated by customs. Please note, Lola Montez will subsidize as much of the delivery cost as possible, Once your proof of payment reflects in our account, we will then ship your order and advise you accordingly. You will be responsible for the legality of the order so make sure that sex toys are not illegal in your country. Yes some countries still ban sex toys for women! Once your order has reached the country which you are sending it to, a customs clearing agent will contact you on the number which you have provided, to advise you of the customs clearance and VAT fee applicable to your order. You will be liable for these charges. They will advise you of the payment banking details thereof – please note you are liable for these charges, and your order will not be released by custom’s until such time that you have processed the payment. Handling fees may cost up to 10% of the total invoice value and Lola Montez is unfortunately unable to control these charges as they are determined by the customs office in your country. Customers in Namibia and Botswana are liable to pay for the VAT applicable, but are generally exempt from the customs clearance fee.

Can I purchase a gift voucher?

Can I purchase a Gift Voucher? The short answer is yes! You can purchase it in any amount and often makes the perfect gift especially when your not sure whether to buy a vibrator, dildo, strap on, lubricant or lingerie. We understand that our sex toy ranges can be overwhelming and so it is often best to buy the voucher and leave the rest to us. Gift Vouchers can be sent electronically to the receiver of your choice or if you're not sure who is deserving we can send it to you! The voucher will contain a special code which is listed on the Lola Montez platform and can be retrieved during checkout. Buying a gift voucher is really easy. A gift voucher is captured on the system as a normal product just like an adult toy and then you can change how much you want to spend. There is a minimum purchase of R100. Read more on Gift Vouchers If you cannot find it on the Lola Montez website - www.lolamontez.co.za Simply contact us on 0861 LOLAMO (0861565266) or 011-7842173. You can also email info@lolamontez.co.za and we will guide you through your various options. You may also have received a discount voucher at a party, as a promotion or exhibition you can retrieve it with the special discount code on the voucher. You will have to enter the code on the checkout page where it will be deducted from your purchase price. It's easy in theory. If you are having a problem redeeming your voucher or discount you give us a call and we'll sort it for you immediately. Remember we have a record of every voucher which we check before fulfilling the order. You will be able to pay for the voucher online or by way of EFT.    
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